Please note, the factory is fully operational but due to safe working practices the manufacturing of some products are taking longer than usual. If you would like a more accurate lead time for any product you are interested in, please contact us on 01489 795009.
Christmas Break- although the website shop is still taking orders,- the factory will now not be able to process orders until the week commencing 4th January.
1. Standard delivery
Free on all UK mainland orders for most items over £99. This is subject to availability, and does not include gift vouchers, or premium delivery services.
Occasionally an item will be priced with it's own carriage charge as it may fall outside normal postage weights. If ordering multiple long items we can in most cases reduce the carriage- please ring us on 01489 795009 or email us on firstname.lastname@example.org to get this reduction or if you have any further questions.
2. Standard Delivery Cost
We charge £4.95 for standard delivery to UK mainland orders under £99*
(Please contact us if you are outside the mainland UK for carriage rates-weight/volume dependent)
Under normal circumstances all orders would be completed and delivered within 10 working days and sometimes this would be less time, but now due to low factory staff numbers after safe spacing rules were implemented, certain products may take longer. We will update this page as we get more information from the factory manager.
4. Next Day Delivery
Unfortunately at this time we cannot deliver these products next working day due to the nature of the stock that has to made up and finished to the order's specifications
5. Delivery Times
We cannot guarantee delivery within our usual timescales to a small number of remote rural areas- also we're not able to guarantee deliveries to some areas- eg Highlands in Scotland- they will usually take 3 longer days on average. On rare occasions, some items may be delivered outside the published timed windows.
Please note:- The Highlands region in Scotland, Northern Ireland, Isle of Man , Scottish Islands and Channel Islands and Isle of Wight will be costed with different shipping tariffs. Please contact us if this applies to you.
UK POSTCODES & AREAS EXCLUDED FROM MAINLAND DELIVERIES
All offshore islands (e.g. Channel Islands, Isle of Wight, Northern Ireland, etc.)
Scottish Highlands: KW1-KW14 / IV1-IV40 / IV52-IV54 / IV63 / PA21-PA38 / PA80 / PH16-PH26 / PH30-PH41 / PH49-PH50