Delivery Information

Please note: Orders placed after 3pm may not be processed until the following working day. Orders placed on Bank Holidays or weekends will be processed the following working day.

Due to changes in courier availability, policies and prices, we unfortunately have had to revise and increase our own courier costs for items over 1.2m long. We are currently unable to offset these increases elsewhere, but will reduce charges again if, as and when we are able!

1. Delivery Charges

Standard Delivery - Est. 7-10 working days
Standard delivery orders will come through our main dispatch warehouse before delivery

Orders under £120*: £4.95
Orders over £120*: Free delivery

Direct Delivery - Est. 3-5 working days
Direct Delivery orders will leave directly from the manufacturer once they are ready

Orders under 1.2m: £20.00
Orders between 1.2m - 1.8m: £32.00
Orders over 1.8m: £45.00

2. *Long and Extra Long Items on Standard Delivery Orders

Long items (1.2m-1.8m) will have £20.00 automatically added to the cost of carriage, regardless of order value. This is to help cover the out-of-gauge cost charged by couriers. By adding this as a separate charge, we can keep the cost of the actual product lower for multiple purchase orders.

Extra Long items (1.8m+) will automatically default to Direct Delivery at £45.00 carriage. This is, again, to help cover the out-of-gauge cost charged by couriers.

If you believe you are able to collect from us (Southampton, SO30 2HB or Birmingham, B26 1TQ) please get in touch and we may be able to arrange a free collection!

3. Coloured Items

Under normal circumstances all orders would be completed and delivered well within 10 working days, however coloured items will need to be sent to a coating facility first so may increase the delivery time.

4. Next Day Delivery

Unfortunately at this time we cannot deliver these products next working day due to the nature of the stock that has to made up and finished to the order's specifications

5. Islands & Highlands

We cannot guarantee delivery within our usual timescales to a small number of remote rural areas- also we're not able to guarantee deliveries to some areas- eg Highlands in Scotland- they will usually take 3 longer days on average. On rare occasions, some items may be delivered outside the published timed windows.

Please note:- The Highlands region in Scotland, Northern Ireland, Isle of Man , Scottish Islands and Channel Islands and Isle of Wight will be costed with different shipping tariffs. Please contact us if this applies to you.
 

UK POSTCODES & AREAS EXCLUDED FROM MAINLAND DELIVERIES
All offshore islands (e.g. Channel Islands, Isle of Wight, Northern Ireland, etc.)
Scottish Highlands: KW1-KW14 / IV1-IV40 / IV52-IV54 / IV63 / PA21-PA38 / PA80 / PH16-PH26 / PH30-PH41 / PH49-PH50